Testimonials

 

Bill Cruikshank attended our home and gave us estimates for a remodel of our kitchen for granite countertops. The job price came in under my estimate and was done on time and with the utmost of care. The colour patterns in the granite were all cut to match and the seam on the counter was the best I have ever seen . I am a real estate professional who observes hundreds of counters a year. I can recomend VI GRANITE to anyone and welcome folks to come view our home. 

- Blaine and Kathleen Froats

 


 

Bill from VI Granite has provided the countertops for our renovated kitchen and for two bathrooms. His work is professional, creative and fell well within our budget. He met all deadlines and worked with our timeline. Our kitchen looks great!

- Bill and Teddy Smith




I have hired VI Granite & Repairs on 2 separate occasions. In both instances Bill went out of his way to assist me with the challenge of choosing the granite for my projects. He also made sure I was able to see my product choice installed in previous work. Bill gave us a very good price, and a schedule he kept to for the installation. The measure and fit of my counters were exact, the work professionally executed, and no mess. He modified my backsplash and integrated it with the existing slate tile work so that it looked like it had always been together. I would give Bill and VI GRanite and Repairs a well deserved 5 star rating. 

- Jill Maibach




I am an interior designer and my husband is a custom home building contractor, we use VI Granite for our stone needs. We find VI Granite very easy to work with and someone we can count on to do a consistantly good job. They are carful to explain the process from selecting the stone/ solid surface to how the application will best suite the individual needs of the end user. They are promt, courteous and have competative pricing. Installations are smooth due to his carful prep work. We are very careful about who we recommend as it reflects back onto our business but would not hesitate to recommend VI Granite.

- Joy Sarauer

 


 


Bill has done a great job all around. He helped pick out a granite stone that looks fabulous in our kitchen, restored our 20 year old oak coffee tables with a granite top - looks great - and our bathroom vanities. 
His service goes beyond expectations and I would recommend him for all granite work. I have had no problems with my stone, installations and fees. 

- Debbie Smith




I was referred to this company by my cabinet supplier. Bill Cruickshank was always prompt for appointments, very helpful in selecting the granite for the counters and, when there was a delay in installing the cabinets, Bill worked overtime to get the countertops installed before the weekend. His workmanship is outstanding and we are very pleased with his product and service.

- Mary Christianson

 


 


I am a repeat customer of VI Granite and Repairs. The company is operated by a young, energetic and savvy young entrepreneur building a successful business based on customer satisfaction. I have found his prices to be extremely competitive, his installations flawless, and product quality excellent. Moreover, questions and followups are welcome.  I have recommended VI Granite to several of my friends including one who is more critical than most. He is totally pleased with the product and results. I also have a fireplace hearth and surround, a coffee table and bathroom vanity installed by VI Granite which can best be described as Wow-Ware! Highly recommended!

- Bob and Candace Aplin




Hi Bill, Bill and crew,

Good service, work and results deserves to be recognized and commended. 

Pat and I hope you can use our comments as a testimonial from recent customers who were WOWED by service beyond expectations.

To anyone who is looking to put in a new or upgraded kitchen with granite counters we say look no further than VI Granite & Repairs!!

Deciding to spend the money and install granite is a significant budgetary decision with no room for uncertainty.
This means that trust and confidence in the supply and installation team are essential elements of a stress free and successful project.

We are reminded daily how much we love our granite counters and how smoothly,on time and on budget Bill & his crew did the job.
They were friendly, knowledgeable and helpful from first contact to final cleanup.
Stone selection was facilitated with many samples to take home and they clearly communicated the necessary activities and schedule that were required to prepare our house for the install. They came to measure and build templates when we were ready.

Bottom line is Bill said what he would do, when he would do it and what it would cost and he delivered it all in an exemplary way .

It would be a shame to use a counter you did not like ---everyday!

We highly recommend Bill at VI Granite to you and we would be happy if you wish to visit us or ask questions. 

Thanks again Bill(s) for a great job and we look forward to working with you on our bathroom counter with the same (remaining) stone.

Best regards and thanks again, plus a pat for Charley

- Pat & Mike

 


 

Bill: Can't thank you enough for the great job you guys have done on our countertops. The quality and expertise is outmatched and again thanks for all the little extras you included. You have been recommended by us to anyone requiring your workmanship.

- Gary & Reta Mansi




We encountered VI Granite at our local trade show. They installed Kitchen counters and a few months later, because of the excellent workmanship and installation, we had then install counters in both Bathrooms and Laundry room. We found VI Granite were very patient, very professional, work was completed in a timely manner and all work was very artistically finished and installed. At the same time, they were very cognizant of the cost involved and did not hesitate to point out savings where possible. They did an excellent job and we have no hesitation in highly recommending VI Granite.

- Carole and Paul Cudmore

 


 

VI granite & Repairs installed countertops in my kitchen and bathrooms. I was given a great deal of help in choosing just the right stone to update these rooms in my "new" 20-year-old house. When the stone I had paid for arrived it was very different to the sample on which my choice was based. The owner gave me the opportunity to choose another stone. When what was available within my price range didn't seem to be exactly right, he offered me a quartz that was more expensive--at the original price. There are no seams in any of the counters, and the installation was carried out carefully and efficiently. It was evident that everyone at VI Granite takes great care and pride in the company's finished results. I would highly recommend VI Granite for its integrity, professional work, and client-centeredness. VI Granite turned tired-looking rooms into showpieces, for which I am extremely grateful.
 
 - Rowena
 
 


VI Granite was recommended by our cabinet maker and we were very happy that we took his advice. From the moment we stepped in the yard at their place of business until installation we could not have been happier with the professionalism and attention to detail. The granite was delivered ahead of time, installed with expertise and within the projected cost. We had only 2 seams in the kitchen (almost invisible) and we were so impressed with the counter top cut to fit into the window, solving our dilemma about a sill. The bathroom vanity was an add-on at short notice. VI Granite was very accommodating, delivered on time and we will definitely seek them out when we decide to do our master bath.

Don & Rhonda




We hired this Company to assist with Granite in the renovation of a kitchen-extension laundry room. We made the choice based on recommendation of competence and service of other professionals. These we found to be accurate, and the Organisation provided exceptional service from materials search and choice, from custom design and problem solving, and with a warm and professional service practice they are ever-ready for consultation or problem solving. 
High quality work, product, service, and value for cost. 
The Organisation is one of quality, competence, and excellence in their work. 
Highly recommend.

- Peter Hill

 


 

I had VI Granite install Quartz countertops in my kitchen. The finished product is beautiful, the seam disappears, you can't see it and you can't feel it. From the time Bill made the template to the date he installed them took 2 weeks. Very professional job. I would recommend him.

Pauline Hackwood

 


 

Good selection of products. Very helpful and obliging, they came on time and installed the counter top very quickly with no issues or fuss. Very good workmanship.

Pam Baird

 


 

The business owners are also on the tools. Bill Sr. took the time away from what he was doing in the shop to show us the granite choices that could work for us. The work was done on schedule and at the price quoted. Installation and finish was high quality and they took care not to make a mess. Bill Jr. also left us with cleaner and sealant to use on the granite.

David Anderson




I had Bill come and install our Quartz countertops. He was very prompt, professional and easy to deal with. He helped us find the right product keeping our price point in mind. I would recommend him and his company to anyone who is looking for new countertops. Thanks Bill!

Carrie Philip

 


I hired VI Granite to install a quartz counter top in our kitchen with an under mounted sink after talking with them at a Home Show. There were other companies at the home show offering a similar service, but I liked the demeanor and attitude of the staff of VI Granite, as well as their knowledge of the product. 
Bill (the owner) came over and measured our kitchen. We looked through sample books and my wife and I selected a few for me to get larger samples of from their showroom. When I went to pick up the larger samples, Bill said, "take this sample with you too and see if you like it". It was unlike any of the others and I was a bit skeptical. When we laid them out in the kitchen his sample was the hands down winner. The counter was installed shortly after and It fit perfectly and the seams are practically invisible. 
We were going to replace our sink and faucet at the same time and VI Granite said they could get them for us, which they did for a better price. The faucet did not arrive in time, so they lent us a brand new one until it did. 
I was very impressed with not only the workmanship but with the staff as well.

- Douglas Fisher




We'd looked at a lot of granite before going to VI Granite. We drove into their yard and while my husband was talking to Bill, I took a look and within 5 minutes had found what I wanted. A reasonable quote followed and as soon as our kitchen was ready for it, the granite was installed. We left the house for work in the morning and when we came home at the end of the day, it was installed. No fuss, no mess, no trace that anyone had been there, other than the fact that our BEAUTIFUL granite was now installed. I would recommend Bill to anyone. Good prices, respectful people, professional service. Thank you Bill.

-Carole Rinas

 


 

We are very pleased with our granite counter tops in our kitchen and both bathrooms. Bill's professionalism and workmanship are first class and he was very accommodating to our needs. His estimate was as negotiated, with no hidden add-ons, and installation was right on time. We would recommend VI Granite & Quartz Countertops to anyone wanting great service and quality work. Thank you, Bill and your crew.

-Karen and Wayne Chute

 



VI Granite & Quartz Countertops
3575 Shenton Road (Behind Budget Auto Centre) Nanaimo BC, V9T 2H1     Tel: 250 802-2518    Email: bill@vigranite.ca

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